L'Oreal Consumer Complaints All Reviews

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L'Oreal Reviews

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  • BB Cream color inconsistent



    I'm a loyal user of the L'Oreal Magic Skin Beautifier BB Cream in "light" (since there are only a few colors). I use it enough that I run out often, and went to CVS for a replacement and it was a completely different color. I had one cheek done in the old tube and the other in the new tube and it was several shades darker and more orange. Consistency is a mark of quality control, so what happened? More...
    (Beauty)
    Username35's Picture   Username35    0 Comments   Comments
  • lipstick



    I use many of your products,ie,professtional hair color, and make up..I love all of the products and have used them for years. My question is, why did you discontinue the lipstick shade # 844? I loved this lipstick, it lasted almost all day. I was very dissappointed when I discovered that it had been discontinued. Thank you, I will look forward to your response. Sincerely, DeeAnn More...
    (Beauty)
    DeeAnn's Picture   DeeAnn    0 Comments   Comments
  • Large skin rash.



    My doctor advised me to use on a daily basis a SPF moisturising cream on my face as I'm very fair skinned. For over 2 years I've used 'Simple' SPF 15 without any problems. I then discovered your L'Oreal Revitalift SPF 30 which appeared to offer more protection. I purchased a 50ml jar (Batch number .28K300) but after 2 or 3 applications a large red rash appeared on the applied area. After approximately a week it faded so I gave the cream another chance but the same scenario repeated itself. I still have the cream which can be returned to you if required. I have... More...
    (Beauty)
    Joybar1937's Picture   Joybar1937    0 Comments   Comments
  • Sublime Bronze Self Tan Mousse - Broken Pump / Will not mousse up



    I'm a real fan of the L'Oreal Sublime Bronze Gel so when I seen the new mousse version on the shelves at my local Sainsbury's I decided to try it out with great expectations. However, having read the instructions on "shaking well before use" I was really disappointed to find that the liquid failed to 'mousse up'. It did on the first few shakes and application of half and arm and then the other half etc but after a while it lost the 'foaminess' and relaxed into a liquid regardless of how much I shook the product. Liquid also splashed out from the... More...
    (Beauty)
    Louise1986's Picture   Louise1986    5 Comments   Comments
  • Lipstick



    I have been using L'oreal lip color # 710 for several years. I recently went to get 2 more tubes and L'oreal no longer has this color. I'm very dissappointed because there was not a color that compaired to the color I have been using and had to go with another brand which comes close to the color I was using but I do not like it as well.. More...
    (Beauty)
    cajeb1945's Picture   cajeb1945    0 Comments   Comments
  • true match blush



    I have used your true match blush for many, many years. I have yet to use this product that the case doesn't break at the connection in the back. The pin comes out and the lid is loose. I keep thinking that this case will be made better, but doesn't happen. Originally, I thought it was due to travelling and getting banged up inside the luggage. Haven't travelled since I bought the last one, so I have concluded it is a poorly made case. More...
    (Beauty)
    bendixen's Picture   bendixen    0 Comments   Comments
  • Problem with L'Oreal hair Care Packaging



    L' Oreal Hair Care line, I love your hair products but am frustrated with the packaging.Many of your shampoo and conditioners are in "squeeze" style tubes.These tubes never maintain their shape after the first few uses. they are mis-shaped and no longer stand on its cap base. In addition, the products now spills out because the tube is mis-shaped and the cap doesn't close all the way. Its a mess to use, loss of product and hard to squeeze out. More...
    (Beauty)
    bcole's Picture   bcole    0 Comments   Comments
  • L'oreal revitalift



    Just a note of warning, The new Laser X 3 Revitalift face cream caused me to have an allergic reaction, making my eyes puffy anf breaking my skin out in red blotches. I very rarely have reactions unless there is some shellfish related substance in the product. As L'Oreal Australia does not have a contact e-mail for complaints via their website, I am using this forum to warn other potential customers who may have sensitive skin.A refund for this product would be much appreciated from the company!!! More...
    (Beauty)
    kmass9's Picture   kmass9    0 Comments   Comments
  • loreal youth code luminosity



    I am just very annoyed as i just spent $35 on a bottle of the youth code luminosity serum and as i took it from my sealed packaging i found the bottle inside completely snapped at the top. I am unable to use the pump and plastic has gone into the serum. I just dont understand how this could happen since it was in a sealed packaging so its therefore not the store i bought it from its the supplier. More...
    (Beauty)
    consumerkate's Picture   consumerkate    0 Comments   Comments


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