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L'Oreal Complaint - L'Oreal turned my hair orange - L'Oreal HIP Color Truth cream eyeliner
L'Oreal Complaint

L'Oreal Complaint

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L'Oreal turned my hair orange - L'Oreal HIP Color Truth cream eyeliner


I had used the exact L'Oreal color in the past successfully., but had not colored my hair for more than 5 years. I purchased and used the same color I had always used and it turned my hair a brassy orange not blonde. I followed the directions as stated and left the product on for the extended period of time since my hair is gray. Actually my hair was more silver than gray. I commented to my daughter that there was not a cap provided and that did concern me since covering the head while the color is on accelerates the time and further activates the coloring process, but I assumed the product had possibly been improved so that step was no longer necessary. I'm so embarrassed about the way my hair looks I don't want to go outside for fear someone will see me looking this way. I don't know what to do to fix this. It's very upsetting. I debated about coloring my hair as everyone commented about how pretty the silver was. Oh how I wish I had it back now. I'm just absolutely sick over this.
Help... Donna


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