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L'Oreal Support Ticket - New York, New York - Bottle/dispenser design flaw

L'Oreal Support Ticket - New York, New York

Bottle/dispenser design flaw - Visible Lift Foundation

Created By: luvsparis's Picture luvsparis Last Reply: CindyHazelton's Picture CindyHazelton
Priority Level: [Medium] Status: [Open]
Created: 7 years ago Last Updated: 6 years ago
Department: N/A Replies: 1
Product: Visible Lift Foundation

I have purchase TWO bottles of the Visible Lift Foundation and can't get to the end of the bottle. There's about 1/4 of the product remaining, the pump doesn't work and there's no way to remove the top. I see that I'm not alone, that others have faced the same issue.

How are you planning to resolve this?


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CindyHazelton says: (6 years ago)
 0
I have the same problem, but my pump stops working after just 3 or 4 days of use. I like the Visible Lift Foundation, but I can see more than 50% of the product is still in the bottle, but the pump stops working. It has done this twice. So I'll stop buying this foundation. Very poor bottle design!!



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