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L'Oreal Support Ticket - Northern Ireland, - Sublime Bronze Mousse

L'Oreal Support Ticket - Northern Ireland,

Sublime Bronze Mousse - L'Oreal Sublime Bronze Self Tan Mousse

Created By: Louise1986's Picture Louise1986 Last Reply: Louise1986's Picture Louise1986
Priority Level: [High] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: N/A Replies: 0
Product: L'Oreal Sublime Bronze Self Tan Mousse

Hi,

I bought the above product because I really loved the Sublime Bronze Gel and thought that the mousse version of this product may allow me better coverage and would last longer.

However, I was disappointed that after following the "shake well before use" instruction that after a few shakes the liquid seems to fail to 'mousse up' and the liquid started coming out of the pump.

Thinking that this may have just been a bad / damaged bottle I brought it back to the supermarket where I purchased the product and got a replacement bottle thinking this was the solution. Howeever, I've had the exact same problem again. I would shake the bottle before applying each pump of the tan but after a few shakes the liquid fails to 'mousse up' and ends up coming out of the pump altogether, over the walls and carpet too.

Is this an issue that other customers have experienced? Have there been any product recalls on this particular product or batches?

If you could reply I would appreciate it very much.

Kind Regards,

Louise Easton


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