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L'Oreal Support Ticket - product issue

L'Oreal Support Ticket

product issue

Created By: saysam's Picture saysam Last Reply: saysam's Picture saysam
Priority Level: [Emergency] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 0

I have been using your products for some time and the last one I purchased was not only expensive it didn't work like before. I purchased "Perfect Blondissima Creme, and Light Blonde Excellence Creme was substandard. After 6 hours of leaving in the bleaching product and then another 40 mins. of leaving in the colour my hair was totally uneven in colour.

Have you changed something in the formula?
I'm not happy!!!!!!!!!!!!!!
Sylvia


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